CVE-2026-48211: CSRF (CVSS 5.4)

Description

An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

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CVSS v3.1 Score

5.4

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L

EPSS — Exploit Prediction

0.0012

Probability of exploitation

0.02%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-352 Cross-Site Request Forgery

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2026-10/

Frequently Asked Questions

What is CVE-2026-48211? +

An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected It has a CVSS v3.1 base score of 5.4 (MEDIUM).

How severe is CVE-2026-48211? +

CVE-2026-48211 has a CVSS v3.1 score of 5.4 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance. The EPSS score is 0.0012, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-48211? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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CVE-2026-48211