CVE-2026-48210

Description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

Is your site exposed to CVE-2026-48210?

Run a free security scan — no signup, results in seconds.

CVSS v3.1 Score

5.7

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

EPSS — Exploit Prediction

0.0025

Probability of exploitation

0.16%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-200 CWE-200

CWE-269 CWE-269

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2026-09/

Frequently Asked Questions

What is CVE-2026-48210? +

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1 It has a CVSS v3.1 base score of 5.7 (MEDIUM).

How severe is CVE-2026-48210? +

CVE-2026-48210 has a CVSS v3.1 score of 5.7 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance. The EPSS score is 0.0025, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-48210? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

Related Vulnerabilities

CVE-2025-15625

Unauthenticated user is able to execute arbitrary SQL commands in Sparx Pro Cloud Server database in certain cases.

CVE-2026-22051

StorageGRID (formerly StorageGRID Webscale) versions prior to 11.9.0.13 and 12.0.0.6 are susceptible to a Information Disclosure vulnerability. Successful exploit could …

CVE-2026-54396

An information disclosure vulnerability exists in the MISP AuthKey edit functionality. When a validation error occurs during an AuthKey edit …

CVE-2026-53912

Cerebrate before version 1.37 exposed credential material from self-registration requests. The self-registration workflow stored the registrant’s hashed password in the …

CVE-2026-47177

Quest Bot is an opensource modern Discord Bot built for moderation, utilities and support. Prior to version 1.0.4, a user …

CVE-2026-53725

Parse Server is an open source backend that can be deployed to any infrastructure that can run Node.js. From version …