CVE-2026-48208

Description

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

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CVSS v3.1 Score

6.5

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:N/A:H

EPSS — Exploit Prediction

0.0027

Probability of exploitation

0.19%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-400 Uncontrolled Resource Consumption

CWE-791 CWE-791

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2026-07/

Frequently Asked Questions

What is CVE-2026-48208? +

An improper neutralization of active SVG content in OTRS or ((OTRS)) Community Edition ticket article rendering allows attackers to inject specially crafted SVG payloads via email content, leading to browser-side resource exhaustion and denial of service when affected tickets are opened by an agent or customer. The issue can be exploited without JavaScript execution and is not mitigated by the configured Content Security Policy (CSP). This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected It has a CVSS v3.1 base score of 6.5 (MEDIUM).

How severe is CVE-2026-48208? +

CVE-2026-48208 has a CVSS v3.1 score of 6.5 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance. The EPSS score is 0.0027, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-48208? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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