CVE-2026-48190

Description

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X

CVSS v3.1 Score

3.5

LOW

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

EPSS — Exploit Prediction

0.0014

Probability of exploitation

0.04%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-276 Incorrect Default Permissions

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2026-04/

Frequently Asked Questions

What is CVE-2026-48190? +

An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X It has a CVSS v3.1 base score of 3.5 (LOW).

How severe is CVE-2026-48190? +

CVE-2026-48190 has a CVSS v3.1 score of 3.5 out of 10, rated LOW. This is a low-severity vulnerability with limited impact. The EPSS score is 0.0014, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-48190? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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