CVE-2026-45294

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219.

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CVSS v3.1 Score

5.3

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

EPSS — Exploit Prediction

0.0021

Probability of exploitation

0.11%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-203 CWE-203

CWE-204 CWE-204

References

Other References

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jvmv-2qcp-7855 https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jvmv-2qcp-7855

Frequently Asked Questions

What is CVE-2026-45294? +

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.219, the password reset endpoint returns visually distinct responses depending on whether the submitted email address belongs to an existing user account, allowing unauthenticated attackers to enumerate valid helpdesk agent email addresses. This vulnerability is fixed in 1.8.219. It has a CVSS v3.1 base score of 5.3 (MEDIUM).

How severe is CVE-2026-45294? +

CVE-2026-45294 has a CVSS v3.1 score of 5.3 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance. The EPSS score is 0.0021, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-45294? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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