CVE-2026-41906

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

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CVSS v3.1 Score

7.1

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

EPSS — Exploit Prediction

0.0003

Probability of exploitation

0.09%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-639 CWE-639

References

Other References

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.214 https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9 https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-p6hg-2cwg-rrx9

Frequently Asked Questions

What is CVE-2026-41906? +

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214. It has a CVSS v3.1 base score of 7.1 (HIGH).

How severe is CVE-2026-41906? +

CVE-2026-41906 has a CVSS v3.1 score of 7.1 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching. The EPSS score is 0.0003, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-41906? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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