CVE-2026-41904

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.

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CVSS v3.1 Score

7.6

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N

EPSS — Exploit Prediction

0.0003

Probability of exploitation

0.10%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-79 Cross-site Scripting (XSS)

References

Other References

https://github.com/freescout-help-desk/freescout/releases/tag/1.8.217 https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-rj9h-jfrc https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q3fh-rj9h-jfrc

Frequently Asked Questions

What is CVE-2026-41904? +

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217. It has a CVSS v3.1 base score of 7.6 (HIGH).

How severe is CVE-2026-41904? +

CVE-2026-41904 has a CVSS v3.1 score of 7.6 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching. The EPSS score is 0.0003, placing it in the 0th percentile for exploitation probability.

How do I check if I'm vulnerable to CVE-2026-41904? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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