CVE-2026-115820

MEDIUM
Published Oct 30, 2026 Modified Oct 30, 2026 CWE-89

Description

The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'columns (array keys)' parameter in all versions up to, and including, 1.2.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Any authenticated WordPress user with Subscriber-level access can exploit this because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately obtains from their own 'Add erase request' page.

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CVSS v3.1 Score

6.5
MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

EPSS — Exploit Prediction

0.0042
Probability of exploitation
0.36%
Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-89 SQL Injection

References

Frequently Asked Questions

What is CVE-2026-115820? +
The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'columns (array keys)' parameter in all versions up to, and including, 1.2.2 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with subscriber-level access and above, to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Any authenticated WordPress user with Subscriber-level access can exploit this because the 'saveusereraserequest' task is whitelisted for front-end customer use, the plugin auto-provisions a help-desk record for every WordPress account, and the only guard is a nonce the attacker legitimately obtains from their own 'Add erase request' page. It has a CVSS v3.1 base score of 6.5 (MEDIUM).
How severe is CVE-2026-115820? +
CVE-2026-115820 has a CVSS v3.1 score of 6.5 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance. The EPSS score is 0.0042, placing it in the 0th percentile for exploitation probability.
How do I check if I'm vulnerable to CVE-2026-115820? +
You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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