CVE-2025-48472: freescout Auth Bypass

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

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CVSS v3.1 Score

8.1

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Weakness Type (CWE)

CWE-863 Incorrect Authorization

Affected Products

Vendor	Product	Versions
freescout	freescout	< 1.8.179

References

Advisories & Patches

https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916 https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg

Exploits

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqg

Frequently Asked Questions

What is CVE-2025-48472? +

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179. It has a CVSS v3.1 base score of 8.1 (HIGH).

How severe is CVE-2025-48472? +

CVE-2025-48472 has a CVSS v3.1 score of 8.1 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching.

What products are affected by CVE-2025-48472? +

CVE-2025-48472 affects products from freescout, specifically: freescout. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-48472? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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