CVE-2025-48471

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, the application does not check or performs insufficient checking of files uploaded to the application. This allows files to be uploaded with the phtml and phar extensions, which can lead to remote code execution if the Apache web server is used. This issue has been patched in version 1.8.179.

CVSS v3.1 Score

9.8

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Weakness Type (CWE)

CWE-434 Unrestricted Upload

Affected Products

Vendor	Product	Versions
freescout	freescout	< 1.8.179

References

Advisories & Patches

https://github.com/freescout-help-desk/freescout/commit/e136660e8dbc220454b8d3f646dd1b144e49e9ed https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-h2f3-932h-v38j https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-h2f3-932h-v38j

Exploits

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-h2f3-932h-v38j https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-h2f3-932h-v38j

Frequently Asked Questions

What is CVE-2025-48471? +

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, the application does not check or performs insufficient checking of files uploaded to the application. This allows files to be uploaded with the phtml and phar extensions, which can lead to remote code execution if the Apache web server is used. This issue has been patched in version 1.8.179. It has a CVSS v3.1 base score of 9.8 (CRITICAL).

How severe is CVE-2025-48471? +

CVE-2025-48471 has a CVSS v3.1 score of 9.8 out of 10, rated CRITICAL. This is a critical vulnerability that should be patched immediately.

What products are affected by CVE-2025-48471? +

CVE-2025-48471 affects products from freescout, specifically: freescout. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-48471? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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