CVE-2025-30878: js help desk Path Traversal (CVSS 8.6)

Description

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk js-support-ticket allows Path Traversal.This issue affects JS Help Desk: from n/a through <= 2.9.2.

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CVSS v3.1 Score

8.6

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H

Weakness Type (CWE)

CWE-22 Path Traversal

Affected Products

Vendor	Product	Versions
joomsky	js_help_desk	< 2.9.3

References

Other References

https://patchstack.com/database/Wordpress/Plugin/js-support-ticket/vulnerability/wordpress-js-help-desk-plugin-2-9-2-arbitrary-file-deletion-vulnerability?_s_id=cve

Frequently Asked Questions

What is CVE-2025-30878? +

Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in JoomSky JS Help Desk js-support-ticket allows Path Traversal.This issue affects JS Help Desk: from n/a through <= 2.9.2. It has a CVSS v3.1 base score of 8.6 (HIGH).

How severe is CVE-2025-30878? +

CVE-2025-30878 has a CVSS v3.1 score of 8.6 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching.

What products are affected by CVE-2025-30878? +

CVE-2025-30878 affects products from joomsky, specifically: js_help_desk. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-30878? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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