CVE-2025-21628

Description

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

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CVSS v3.1 Score

9.1

CRITICAL

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:L/A:L

Weakness Type (CWE)

CWE-89 SQL Injection

Affected Products

Vendor	Product	Versions
chatwoot	chatwoot	2.16.1 — 3.16.0

References

Advisories & Patches

https://github.com/chatwoot/chatwoot/commit/b34dac7bbe3c910186083b680e51aad5ea60b44b https://github.com/chatwoot/chatwoot/security/advisories/GHSA-g8f9-hh83-rcq9

Frequently Asked Questions

What is CVE-2025-21628? +

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0. It has a CVSS v3.1 base score of 9.1 (CRITICAL).

How severe is CVE-2025-21628? +

CVE-2025-21628 has a CVSS v3.1 score of 9.1 out of 10, rated CRITICAL. This is a critical vulnerability that should be patched immediately.

What products are affected by CVE-2025-21628? +

CVE-2025-21628 affects products from chatwoot, specifically: chatwoot. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-21628? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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