CVE-2024-43446

Description

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS v3.1 Score

3.5

LOW

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Weakness Type (CWE)

CWE-269 CWE-269

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2025-02/

Frequently Asked Questions

What is CVE-2024-43446? +

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected It has a CVSS v3.1 base score of 3.5 (LOW).

How severe is CVE-2024-43446? +

CVE-2024-43446 has a CVSS v3.1 score of 3.5 out of 10, rated LOW. This is a low-severity vulnerability with limited impact.

How do I check if I'm vulnerable to CVE-2024-43446? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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