CVE-2024-43443

Description

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS v3.1 Score

4.9

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N

Weakness Type (CWE)

CWE-790 CWE-790

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2024-11/

Frequently Asked Questions

What is CVE-2024-43443? +

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected It has a CVSS v3.1 base score of 4.9 (MEDIUM).

How severe is CVE-2024-43443? +

CVE-2024-43443 has a CVSS v3.1 score of 4.9 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

How do I check if I'm vulnerable to CVE-2024-43443? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

Related Vulnerabilities

CVE-2024-31616 8.8

An issue discovered in RG-RSR10-01G-T(W)-S and RG-RSR10-01G-T(WA)-S routers with firmware version RSR10-01G-T-S_RSR_3.0(1)B9P2, Release(07150910) allows attackers to execute arbitrary code via …

CVE-2024-42416 8.8

The ctl_report_supported_opcodes function did not sufficiently validate a field provided by userspace, allowing an arbitrary write to a limited amount …

CVE-2025-0431 5.8

Enterprise Protection contains a vulnerability in URL rewriting that allows an unauthenticated remote attacker to send an email which bypasses …

CVE-2024-6540 5.7

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could …

CVE-2024-43442 4.9

Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in OTRS (System Configuration modules) and ((OTRS)) …

CVE-2024-47984 4.4

Dell RecoverPoint for Virtual Machines 6.0.x contains Denial of Service vulnerability. A User with Remote access could potentially exploit this …