CVE-2024-29185

CRITICAL
Published Mar 22, 2024 Modified Jan 10, 2025 CWE-78

Description

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

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CVSS v3.1 Score

9.0
CRITICAL
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H

Weakness Type (CWE)

CWE-78 OS Command Injection

Affected Products

Vendor Product
freescout freescout

References

Frequently Asked Questions

What is CVE-2024-29185? +
FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue. It has a CVSS v3.1 base score of 9.0 (CRITICAL).
How severe is CVE-2024-29185? +
CVE-2024-29185 has a CVSS v3.1 score of 9.0 out of 10, rated CRITICAL. This is a critical vulnerability that should be patched immediately.
What products are affected by CVE-2024-29185? +
CVE-2024-29185 affects products from freescout, specifically: freescout. Check the affected products table above for specific version ranges.
How do I check if I'm vulnerable to CVE-2024-29185? +
You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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