CVE-2024-27314

LOW
Published May 27, 2024 Modified Jun 17, 2025 CWE-79

Description

Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

CVSS v3.1 Score

2.4
LOW
CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:L/A:N

Weakness Type (CWE)

CWE-79 Cross-site Scripting (XSS)

Affected Products

Vendor Product
zohocorp manageengine_servicedesk_plus
zohocorp manageengine_servicedesk_plus
zohocorp manageengine_servicedesk_plus
zohocorp manageengine_servicedesk_plus
zohocorp manageengine_servicedesk_plus_msp
zohocorp manageengine_servicedesk_plus_msp
zohocorp manageengine_servicedesk_plus_msp
zohocorp manageengine_supportcenter_plus
zohocorp manageengine_supportcenter_plus
zohocorp manageengine_supportcenter_plus

References

Frequently Asked Questions

What is CVE-2024-27314? +
Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users. It has a CVSS v3.1 base score of 2.4 (LOW).
How severe is CVE-2024-27314? +
CVE-2024-27314 has a CVSS v3.1 score of 2.4 out of 10, rated LOW. This is a low-severity vulnerability with limited impact.
What products are affected by CVE-2024-27314? +
CVE-2024-27314 affects products from zohocorp, specifically: manageengine_servicedesk_plus, manageengine_servicedesk_plus_msp, manageengine_supportcenter_plus. Check the affected products table above for specific version ranges.
How do I check if I'm vulnerable to CVE-2024-27314? +
You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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