CVE-2024-13604: Information Disclosure (CVSS 7.5)

Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

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CVSS v3.1 Score

7.5

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Weakness Type (CWE)

CWE-200 CWE-200

References

Other References

https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php https://plugins.trac.wordpress.org/changeset/3231596/ https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve

Frequently Asked Questions

What is CVE-2024-13604? +

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2. It has a CVSS v3.1 base score of 7.5 (HIGH).

How severe is CVE-2024-13604? +

CVE-2024-13604 has a CVSS v3.1 score of 7.5 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching.

How do I check if I'm vulnerable to CVE-2024-13604? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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