CVE-2025-48478: freescout — Exploit & Fix

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180.

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CVSS v3.1 Score

4.9

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:N/A:N

Weakness Type (CWE)

CWE-841 CWE-841

Affected Products

Vendor	Product	Versions
freescout	freescout	< 1.8.180

References

Advisories & Patches

https://github.com/freescout-help-desk/freescout/commit/d2048f59a899dbcfc9a71bb98549ead81cdb62a5 https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fqjj-79j2-8qx6

Exploits

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-fqjj-79j2-8qx6

Frequently Asked Questions

What is CVE-2025-48478? +

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, insufficient input validation during user creation has resulted in a mass assignment vulnerability, allowing an attacker to manipulate all fields of the object, which are enumerated in the $fillable array (the User object), when creating a new user. This issue has been patched in version 1.8.180. It has a CVSS v3.1 base score of 4.9 (MEDIUM).

How severe is CVE-2025-48478? +

CVE-2025-48478 has a CVSS v3.1 score of 4.9 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2025-48478? +

CVE-2025-48478 affects products from freescout, specifically: freescout. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-48478? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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