CVE-2025-48477: freescout — Exploit & Fix

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180.

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CVSS v3.1 Score

8.1

HIGH

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Weakness Type (CWE)

CWE-841 CWE-841

Affected Products

Vendor	Product	Versions
freescout	freescout	< 1.8.180

References

Advisories & Patches

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2c82-qx7x-35h8

Exploits

https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2c82-qx7x-35h8

Frequently Asked Questions

What is CVE-2025-48477? +

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application's logic requires the user to perform a correct sequence of actions to implement a functional capability, but the application allows access to the functional capability without correctly completing one or more actions in the sequence. The leaves the attributes of Mailbox object able to be changed by the fill method. This issue has been patched in version 1.8.180. It has a CVSS v3.1 base score of 8.1 (HIGH).

How severe is CVE-2025-48477? +

CVE-2025-48477 has a CVSS v3.1 score of 8.1 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching.

What products are affected by CVE-2025-48477? +

CVE-2025-48477 affects products from freescout, specifically: freescout. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-48477? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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