CVE-2025-3444: manageengine File Upload RCE — Fix

Description

Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded.

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CVSS v3.1 Score

6.5

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Weakness Type (CWE)

CWE-434 Unrestricted Upload

Affected Products

Vendor	Product	Versions
zohocorp	manageengine_servicedesk_plus_msp	< 14.8
zohocorp	manageengine_servicedesk_plus_msp	All
zohocorp	manageengine_servicedesk_plus_msp	All
zohocorp	manageengine_supportcenter_plus	< 14.8
zohocorp	manageengine_supportcenter_plus	All
zohocorp	manageengine_supportcenter_plus	All

References

Advisories & Patches

https://www.manageengine.com/products/service-desk-msp/cve-2025-3444.html

Frequently Asked Questions

What is CVE-2025-3444? +

Zohocorp ManageEngine ServiceDesk Plus MSP and SupportCenter Plus versions below 14920 are vulnerable to authenticated Local File Inclusion (LFI) in the Admin module, where help card content is loaded. It has a CVSS v3.1 base score of 6.5 (MEDIUM).

How severe is CVE-2025-3444? +

CVE-2025-3444 has a CVSS v3.1 score of 6.5 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2025-3444? +

CVE-2025-3444 affects products from zohocorp, specifically: manageengine_servicedesk_plus_msp, manageengine_supportcenter_plus. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-3444? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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