CVE-2025-32360: zammad — Fix

Description

In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API.

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CVSS v3.1 Score

4.2

MEDIUM

CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:L/I:L/A:N

Weakness Type (CWE)

CWE-402 CWE-402

Affected Products

Vendor	Product	Versions
zammad	zammad	6.4.0 — 6.4.2

References

Advisories & Patches

https://zammad.com/en/advisories/zaa-2025-03

Frequently Asked Questions

What is CVE-2025-32360? +

In Zammad 6.4.x before 6.4.2, there is information exposure. Only agents should be able to see and work on shared article drafts. However, a logged in customer was able to see details about shared drafts for their customer tickets in the browser console, which may contain confidential information, and also to manipulate them via API. It has a CVSS v3.1 base score of 4.2 (MEDIUM).

How severe is CVE-2025-32360? +

CVE-2025-32360 has a CVSS v3.1 score of 4.2 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2025-32360? +

CVE-2025-32360 affects products from zammad, specifically: zammad. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-32360? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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CVE-2025-32360