CVE-2025-31978

Description

HCL BigFix Service Management (SM) does not adequately sanitize or safely render spreadsheet files (CSV, XLS, XLSX) before processing or distributing them. An attacker could populate data fields which, when saved to a CSV file, may attempt information exfiltration or other malicious activity when automatically executed by the spreadsheet software. Note that current versions of Excel warn users of untrusted content.

CVSS v3.1 Score

4.6

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N

EPSS — Exploit Prediction

0.0003

Probability of exploitation

0.09%

Percentile rank

EPSS estimates the probability that this vulnerability will be exploited in the wild within the next 30 days. A higher score means more likely to be exploited.

Weakness Type (CWE)

CWE-201 CWE-201

Affected Products

Vendor	Product	Versions
hcltech	bigfix_service_management	All

References

Advisories & Patches

https://support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0128144

Frequently Asked Questions

What is CVE-2025-31978? +

HCL BigFix Service Management (SM) does not adequately sanitize or safely render spreadsheet files (CSV, XLS, XLSX) before processing or distributing them. An attacker could populate data fields which, when saved to a CSV file, may attempt information exfiltration or other malicious activity when automatically executed by the spreadsheet software. Note that current versions of Excel warn users of untrusted content. It has a CVSS v3.1 base score of 4.6 (MEDIUM).

How severe is CVE-2025-31978? +

CVE-2025-31978 has a CVSS v3.1 score of 4.6 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance. The EPSS score is 0.0003, placing it in the 0th percentile for exploitation probability.

What products are affected by CVE-2025-31978? +

CVE-2025-31978 affects products from hcltech, specifically: bigfix_service_management. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-31978? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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