CVE-2025-20242: unified contact Access Control Flaw

Description

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

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CVSS v3.1 Score

6.5

MEDIUM

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N

Weakness Type (CWE)

CWE-284 CWE-284

Affected Products

Vendor	Product	Versions
cisco	unified_contact_center_enterprise	All

References

Advisories & Patches

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-contcent-insuffacces-ArDOVhN8

Frequently Asked Questions

What is CVE-2025-20242? +

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device. It has a CVSS v3.1 base score of 6.5 (MEDIUM).

How severe is CVE-2025-20242? +

CVE-2025-20242 has a CVSS v3.1 score of 6.5 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.

What products are affected by CVE-2025-20242? +

CVE-2025-20242 affects products from cisco, specifically: unified_contact_center_enterprise. Check the affected products table above for specific version ranges.

How do I check if I'm vulnerable to CVE-2025-20242? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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