CVE-2025-10696

MEDIUM
Published Oct 3, 2025 Modified Dec 22, 2025 CWE-863

Description

OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.

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CVSS v3.1 Score

5.4
MEDIUM
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Weakness Type (CWE)

CWE-863 Incorrect Authorization

Affected Products

Vendor Product
opensupports opensupports

References

Frequently Asked Questions

What is CVE-2025-10696? +
OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0. It has a CVSS v3.1 base score of 5.4 (MEDIUM).
How severe is CVE-2025-10696? +
CVE-2025-10696 has a CVSS v3.1 score of 5.4 out of 10, rated MEDIUM. This is a medium-severity vulnerability that should be remediated as part of regular maintenance.
What products are affected by CVE-2025-10696? +
CVE-2025-10696 affects products from opensupports, specifically: opensupports. Check the affected products table above for specific version ranges.
How do I check if I'm vulnerable to CVE-2025-10696? +
You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

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