CVE-2024-43444 (CVSS 8.2)

Description

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Is your site exposed to CVE-2024-43444?

Run a free security scan — no signup, results in seconds.

CVSS v3.1 Score

8.2

HIGH

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N

Weakness Type (CWE)

CWE-532 CWE-532

References

Other References

https://otrs.com/release-notes/otrs-security-advisory-2024-12/

Frequently Asked Questions

What is CVE-2024-43444? +

Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled. This issue affects: * OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected It has a CVSS v3.1 base score of 8.2 (HIGH).

How severe is CVE-2024-43444? +

CVE-2024-43444 has a CVSS v3.1 score of 8.2 out of 10, rated HIGH. This is a high-severity vulnerability that should be prioritized for patching.

How do I check if I'm vulnerable to CVE-2024-43444? +

You can use Secably's free Website Scanner to check your website for known vulnerabilities. For infrastructure scanning, use the Port Scanner to identify exposed services that may be affected. Check the vendor advisories linked above for specific patch and version information.

Related Vulnerabilities

CVE-2026-7824

An issue was discovered in the PaperCut Hive Ricoh embedded application. When the "Deep Logging" (diagnostic) mode is enabled, the …

CVE-2025-24362

In some circumstances, debug artifacts uploaded by the CodeQL Action after a failed code scanning workflow run may contain the …

CVE-2025-24884

kube-audit-rest is a simple logger of mutation/creation requests to the k8s api. If the "full-elastic-stack" example vector configuration was used …

CVE-2025-1696

A vulnerability exists in Docker Desktop prior to version 4.39.0 that could lead to the unintentional disclosure of sensitive information …

CVE-2025-0495

Buildx is a Docker CLI plugin that extends build capabilities using BuildKit. Cache backends support credentials by setting secrets directly …

CVE-2025-32382

Metabase is an open source Business Intelligence and Embedded Analytics tool. When admins change Snowflake connection details in Metabase (either …

CVE-2024-43444